**Tiga Isle Charters is a concierge booking brand operated by Bali Premium Trip for private boat charters around Gili Trawangan, Gili Meno and Gili Air. We are not a government body, a licensed financial or legal adviser, or the owner of every boat we arrange. All prices are operator-set, quoted “as of 2026” and subject to change. This page explains exactly what we do, what we cannot promise, and how we handle your data.**
Read this disclaimer alongside our Privacy Policy and Terms before you book. When you send an enquiry by WhatsApp or email, you accept the terms set out below.
Who operates this website, and who are we not?
Tiga Isle Charters is a trading identity for private Gili island-hopping charters. Bookings are handled directly by the reservations team at Bali Premium Trip. The website is published by Juara Holding Group.
To keep expectations honest, here is what we are and what we are not.
| We are | We are not |
|---|---|
| A concierge and booking coordinator for private Gili charters | The registered owner or captain of every vessel we arrange |
| A brand that works with vetted, licensed local boat operators | A government tourism authority or maritime regulator |
| A team that quotes real, operator-set prices | A licensed financial, legal, tax or investment adviser |
| A source of general travel information about the Gili Islands | A guarantor of weather, sea conditions or wildlife sightings |
Where we do not own the asset — most boats, crew and equipment — the charter is arranged via vetted licensed partners. Those operators hold the relevant permits and carry their own responsibility for the safe operation of their vessels. We coordinate the booking; they run the boat.
Are the prices on this site fixed or guaranteed?
No. Every charter price you see or receive from us is operator-set and quoted as of 2026, subject to change. There is no official government tariff, regulation number or marine-park schedule that standardises private-charter or island-hopping prices around the Gilis. Any per-boat figure we share comes from an individual operator or from direct negotiation, never from an authority.
For context, the only fixed public price in the wider Gili transport picture is the public slow boat from Bangsal, which costs roughly USD 1 per person. That is a shared local ferry fare — not a private charter, and not something we sell. Private charters are priced per boat, and those quotes move with season, fuel, group size and availability.
We will always confirm a live quote in writing before you pay. Please treat any price mentioned in a blog post, itinerary page or older message as indicative only. The figure on your written confirmation is the one that applies.
We never invent conservation fees, permits, mooring charges, marine-park levies or catch limits. If a local fee applies to your trip, it comes from the operator or the relevant authority, and we will pass on the amount as quoted to us.
What can and cannot be guaranteed on a Gili charter?
The Gili Islands sit in the Lombok Strait off northwest Lombok, and the sea does what the sea does. According to Audley Travel, the reliable dry window runs roughly May to September, with June and July quite busy; October to April is not recommended because regular rainfall can disrupt travel. Even inside the good season, conditions change hour to hour.
Because of that, the following are outside our control and cannot be guaranteed:
- Weather and sea state. Captains may delay, shorten, reroute or cancel a trip for safety. Their call is final.
- Turtle, manta and marine-life sightings. Snorkel-with-turtles stops and the underwater statue site between Gili Meno and Gili Trawangan are popular, but wildlife is wild. Sightings are never guaranteed.
- Water clarity and visibility, which shift with tide, season and rainfall.
- Third-party timing — Bangsal harbour logistics, cidomo transfers on the vehicle-free islands, and other operators’ schedules.
Safety always overrides itinerary. If a captain cancels or cuts a trip short for weather or safety, any refund or reschedule follows the operator’s own policy, which we will explain before you book.
How is a booking confirmed, and what are the payment terms?
A booking is only confirmed once you have a written confirmation from us and have paid any deposit the operator requires. An enquiry, a verbal “yes”, or an unpaid hold does not secure a boat or a date.
| Stage | What it means |
|---|---|
| Enquiry | You contact us; no boat is reserved yet |
| Quote | We send an operator-set price, as of 2026, subject to change |
| Deposit | Payment per the operator’s terms secures your date |
| Confirmation | Written confirmation from us = your booking is live |
| Balance | Paid per the terms stated on your confirmation |
Cancellation, refund and rescheduling rules are set by the operator running your charter, not by us. We will state those rules in writing before you pay so there are no surprises. We are not liable for loss, injury, delay or damage arising from the operation of a third-party vessel; that responsibility sits with the licensed operator. We strongly recommend appropriate travel and medical insurance for every guest.
Is the travel information on this site professional advice?
No. Everything we publish about the Gili Islands — access routes, seasonality, island character, activities — is general information for planning, drawn from public sources such as Wikipedia, Audley Travel and Indonesia’s national tourism authority (Indonesia Travel, run by the Ministry of Tourism and Creative Economy). We attribute these sources in prose rather than presenting them as our own regulatory guidance.
We are not a licensed financial, legal, tax, medical or immigration adviser. Nothing here is professional advice, and we make no promise of any guaranteed return, outcome or experience. For visa, insurance, health or legal matters, consult a qualified professional.
How do you handle my personal data?
When you contact us by WhatsApp or email, you share personal data such as your name, contact details and trip preferences. We use it only to answer your enquiry, prepare quotes, coordinate your charter with the operator, and arrange payment.
We handle personal data in line with Indonesia’s Personal Data Protection Law (Undang-Undang No. 27 Tahun 2022, UU PDP). For international guests — including visitors from the EU and UK covered by the GDPR — we aim to follow the same core principles: collect only what we need, use it only for the purpose you gave it, keep it no longer than necessary, and share it only with the operator delivering your trip.
You may ask us to access, correct or delete the personal data you have shared, subject to records we must keep for legal or accounting reasons. We do not sell your data. To make a data request, use the contact routes below.
How do I contact Tiga Isle Charters?
Two direct routes reach the reservations team:
- WhatsApp: +62 811 2859 0000
- Email: sales@balipremiumtrip.com
Use either channel for quotes, bookings, corrections, cancellations under the operator’s policy, or data-protection requests.
We may update this disclaimer as operations, partners or regulations change. The version published here is the one that applies to your booking. If any single clause is found unenforceable, the rest stays in force. This site is operated by Bali Premium Trip and published by Juara Holding Group.